Effective Date: February 10th, 2024
🌍 Where We Ship
Shroom Swift sends orders from our Canadian base to customers across the United States and around the world. Everything is packed discreetly in plain, protective packaging — with no labels, logos, or wording that suggests mushrooms or psilocybin.
Our goal is simple: quick, reliable delivery without unnecessary attention, no matter where you’re located.
⏱️ Order Processing & Timelines
We keep fulfillment fast and predictable:
-
Most orders leave our facility within 1–2 business days of payment.
-
Orders placed after Friday noon PST are shipped on Monday.
-
You’ll get a tracking number by email as soon as your package is on the way.
If you have any questions while waiting, just reach out — we’re always glad to help.
📦 Discreet Packaging Promise
Your privacy matters. Every shipment follows strict discretion standards:
-
No mention of psilocybin or mushrooms anywhere on the box
-
Plain wrapping — no Shroom Swift branding
-
Neutral sender name on the label
-
No external paperwork revealing contents
From the outside, your order looks like a regular parcel.
🌐 Estimated Delivery Windows
📍 Canada: 2–7 business days
📍 USA: 4–9 business days
📍 Europe: 7–14 business days
📍 Australia / New Zealand: 10–21 business days
📍 Other regions: 10–30 business days
Keep in mind — weather, customs, and local carriers can affect timing.
🚛 Carriers We Work With
Depending on your location, your package may move through:
-
Canada Post
-
Purolator
-
DHL / FedEx
-
USPS (final delivery in the USA)
-
Regional partners in select international markets
Every order includes a tracking link.
⚠️ Customs & Local Regulations
For international buyers (including the USA):
-
You are responsible for knowing your local import rules.
-
Some regions may apply customs fees, VAT, or handling charges.
-
We don’t cover these costs or guarantee clearance.
-
Delays or seizures at customs are outside our control.
We do our best to support smooth delivery, but international orders are placed at your own risk.
❌ Countries We Cannot Ship To
Due to high seizure rates or strict bans, we currently do not ship to:
-
China
-
India
-
Russia
-
Saudi Arabia
-
United Arab Emirates
-
Other regions flagged as high-risk
This list may change over time.
💥 Lost, Damaged, or Missing Packages
If something goes wrong, contact info@shroomswift.com within 48 hours of expected delivery if:
-
Your package is marked “delivered” but hasn’t arrived
-
An item is missing
-
The parcel arrives damaged
If eligible, we’ll arrange:
-
A free one-time replacement, or
-
Store credit toward a future order
❗ Please note:
-
Refunds are not issued for customs seizures or incorrect addresses.
-
Orders to restricted countries aren’t eligible for reshipment.
✉️ Need Support?
Questions before or after ordering? Reach us at info@shroomswift.com.
We usually respond within 24–48 hours.
🌱 Our Promise
At Shroom Swift, we make sure every order is handled with care, privacy, and respect. From checkout to delivery, we focus on giving you a safe, straightforward experience — whether you’re in the 🇺🇸 USA or anywhere else in the world.